Contact & Support

We pride ourselves on good customer service.

Your experience with our Scalextric range is important to us.

We endeavour to help our customers where we can by offering a friendly service which includes advice on our products, how to maintain Scalextric items, how to improve performance and also how to repair items.

We encourage you to make use of our valuable resources on this website such as the information within this Customer Support area as well as the extremely useful Forums. The forums are maintained by Scalextric users as well as our own staff. In many ways, the forum is your knowledge pool for all Scalextric questions. It is where we and other Scalextric customers publish information for public use.

Faqs

FAQ
Frequently Asked Questions The most commonly asked questions and their answers can be found here.

Forum 1

Forum: Home Page
The general forum is for the casual Scalextric user.
General questions about all aspects are posted here with answers from Scalextric and online enthusiasts.

Forum Pro

Scalextric Forum
The enthusiasts forum is for those of you who are more in to the hobby.
Questions about all aspects of the hobby are posted here including Digital, technical upgrades, car tuning, track designing, etc, etc.

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Help also extends to our online shop service where we are glad to assist you in your buying needs. Contact us on:
CUSTOMER HELPLINE 01843 233525
or Contact Us by email.

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Stockists & Distributors Search
Our records of stockists can be accessed here.
It is an easy way of finding a stockist in any part of the world.

Servicesheet

Service Sheets
Need a spare or replacement part?
Here you can find all the component parts of a specific car and identify the part numbers required.
Service Sheets are available for the majority of our Sclextric cars.

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Please view the left-hand menu
Related Articles & Related Links (below)
for more detail on specific Customer Care topics.