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SARC App Device Compatibility

Administrator

268 posts

Hi all,

 

There's been a few questions on ARC device compatibility recently and so I wanted to start a thread to keep track of all the devices that have been tested with the app.

 

All the devices we have tested ourselves (and are sure work with the app) are in our official Device Compatibility list:

 

 

Have you used a device not shown on the list above? Please let us know exactly which device you've used and whether it was compatible. This thread can then serve as a reference for everyone wondering whether their device will work with ARC.

cookie11

16 posts

@Administrator

Hi all,

 

There's been a few questions on ARC device compatibility recently and so I wanted to start a thread to keep track of all the devices that have been tested with the app.

 

All the devices we have tested ourselves (and are sure work with the app) are in our official Device Compatibility list:

 

 

 

Have you used a device not shown on the list above? Please let us know exactly which device you've used and whether it was compatible. This thread can then serve as a reference for everyone wondering whether their device will work with ARC.

tried it with a moto E. I downloaded & got it working but it kept losing sinc with the phone.

Why dont it work on all android with ois 4.4 or newer and bluetooth 4.0 or better ??

cookie11

16 posts

@stephan_andersen

Why dont it work on all android with ois 4.4 or newer and bluetooth 4.0 or better ??

 

yep totally agree,

i find it frustrating you have such a great product here & dont seem to be helping us out .

it seems "it is what it is, so tuff". i've tried with numerous phones & tablets which have the correct bluetooth & android versions but don't work. so i'm going to have to put my arc one kit away until i get a phone upgrade.

when are you going to send out your update & will this include compatibility to a wider range of devices ?

Administrator

268 posts

Hi guys,

 

The ARC App needs a certain type of device to function, which is true of almost every piece of software. We would love to be able to have the app work on every smart phone and device available but this just isn't technically possible.

 

If you have a device that meets the technical specifications above that doesn’t work with the app please let us know the exact device details. This will allow others to comment (whether it works for them or not) and we may even be able to test ourselves.

cookie11

16 posts

Have you tried a moto E yet ?

I have tried and it did connect with the ARC but kept disconnecting after a few seconds.

I'd like to know if anyone else had the same problems and also why my galaxy s3 doesn't work?

Also what about the HTC m8 as the m7 works should the m8 work too.?

@Administrator

 i just bought a cheap tablet, only for ARC use, it is a Trekstor, Surftab breeze 7.0 quad (model no. ST70408-2 / 8gb) it has android 4.4.2 and bluetooth 4.0 so i figured it was powerfull enough to run that oen app. but no, when tring to start the app the logo appers and then black screen for some sec. and then it returns to the tablet main screen.

cookie11

16 posts

the thing is we are trying it with the technical specifications above" and it just isn't working with them, what else does it need on the phones or tablets that the ones we try haven't. there must be something that you could tell us.

 

pedro13

1 post

with sony x péria M2 ,the app does'nt work too!!! (android 4.4.3...)

I can't understant how it's possible to sell this product

Pete S

20 posts

@pedro13

On a positive note I can recommend the Tesco HUDL2.  It represents geat value for money and has a nice large, clear display.  As soon as it is turned on it links to the ARC ONE base and even prompts to turn Bluetooth on if it has been disabled.

It's not got the battery life of an Apple device but will generaly last a decent session of racing.  The power cable can be fitted with the tablet sitting in the Scalextric stand so there is no need to stop for  recharge.

Peter Simpson

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