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SArc pro novice

Helpme

4 posts

Someone please put me out of my misery....i bought my son the sunset speedway set and it is close to being one of the most tempremental and non straight forward things ive ever bought. What am i doing wrong? The cars dont move after connecting controllers and cars and now one of the tracks just powers itself round when not touching the controller. The calibrate function seems to be locked - how do you reset this? Is this the problem? Ive lost hours to this and ive got to say im majorly disappointed with how bad it appears. Can someone give me a total idiots guide to get going?? Please please please

 

woodcote

800 posts

I would suggest starting with carefully going through the Quick Start Guide and not using the app to begin with. Get those 3 controllers and 3 cars connected to the powerbase and running as they should - check the lane changers are working, go through the pit lane, use the brake button and then have some fun. If anything isn’t working at this stage, let us know and we can help problem-solve.

 

Once you are 100% sure everything is working with just the powerbase, launch the app. Run a quick race with no features. The Calibration is to set the lowest speed for each car to use in the various in-race features. Follow the instructions on screen, the process has changed slightly from the Quick Start Guide.

 

The main thing you need to know about using the app is that each car must be set up in the app to match the colour that car is connected to on the powerbase/controller. I call it the rule of 3 colours. I recommend the 3 cars are connected to the powerbase as red, green and blue. When you open the app, choose a 3-car set, such as the Sunset Speedway (it is in the latest iOS ARC app update) or Triple Cup. Those will default to 3 cars in race set-up, with red, green and blue edges to the tiles. Match those tile edges to the colour each car is connected to on the powerbase and you are ready to race. If the colours do not match, the app will appear not to be counting laps, for example.

 

Once you have this basic race set-up sorted, then you can gradually explore and learn how the more complex features of the app works. My personal opinion is that it is pretty intuitive once you have the basics clear, especially for young people. If after a session of exploring and racing you have questions or problems, ask here - there are enough of us around who have all got to grips with the ARC app and have our own ways of doing things.

 

I hope that helps.

Andy P.

1707 posts


Community Moderator

Also just start with a very simply oval with an extra straight (half or longer) before the powerbase.

Helpme

4 posts

Thanks for the suggestions...will give it a go and let you know how i get on.

Helpme

4 posts

@woodcote

I would suggest starting with carefully going through the Quick Start Guide and not using the app to begin with. Get those 3 controllers and 3 cars connected to the powerbase and running as they should - check the lane changers are working, go through the pit lane, use the brake button and then have some fun. If anything isn’t working at this stage, let us know and we can help problem-solve.

 

Once you are 100% sure everything is working with just the powerbase, launch the app. Run a quick race with no features. The Calibration is to set the lowest speed for each car to use in the various in-race features. Follow the instructions on screen, the process has changed slightly from the Quick Start Guide.

 

The main thing you need to know about using the app is that each car must be set up in the app to match the colour that car is connected to on the powerbase/controller. I call it the rule of 3 colours. I recommend the 3 cars are connected to the powerbase as red, green and blue. When you open the app, choose a 3-car set, such as the Sunset Speedway (it is in the latest iOS ARC app update) or Triple Cup. Those will default to 3 cars in race set-up, with red, green and blue edges to the tiles. Match those tile edges to the colour each car is connected to on the powerbase and you are ready to race. If the colours do not match, the app will appear not to be counting laps, for example.

 

Once you have this basic race set-up sorted, then you can gradually explore and learn how the more complex features of the app works. My personal opinion is that it is pretty intuitive once you have the basics clear, especially for young people. If after a session of exploring and racing you have questions or problems, ask here - there are enough of us around who have all got to grips with the ARC app and have our own ways of doing things.

 

I hope that helps.

Just on trying to use without the app. When it is set up as is the cars have no sensitivity to power control ie the slightest squeeze of the controller sends the car off the track at max speed. Thats part of my frustration - we cant even have a quick play forgetting about the app. On other stuff ive not yet tried - the app is working on samsung and cant find the sunset or triple cup. Thanks in advance!

woodcote

800 posts

Let’s get it working without the app first. One possibility is that the powerbase is in ‘analogue’ ARC Air mode - the digital cars will be very sensitive. There is a small black switch on the left side of the powerbase. Move it to the other position and try again without launching the app. Let us know how you get on.

 

Also, can you say which model of Samsung you are using, it coould be important information. Thanks.

Andy P.

1707 posts


Community Moderator

Are you in analog or digital mode?

There is a switch on the side of the powerbase.

Digitally chipped cars can be a little twitchy in analog mode...

Dr_C

297 posts

The small switch on the side of the power base is moved towards the track for ANALOG and away from the track for DIGITAL.

C

Helpme

4 posts

Thanks everyone - i think we are slowly getting there!!! Ive moved onto the app but cant get the powerbase to sense the cars passing. All the guide says is unplug and try again...great trobleshooting - not. Ive rearranged track to ensure in a straight etc but still no luck. Im still surprised at how tempremental everything seems from a company like scalextric. Anyway if any advuce it would be much welcomed...thanks again...

woodcote

800 posts

No cars counting any laps is usually because the cars are crossing the powerbase in the wrong direction. They need to go from right to left with the ‘ARC PRO’ sign facing you. That is in the Quick Start Guide :-)

 

Another reason might be the ’rule of 3 colours’ - see my post above. You could also try in analogue mode (close and then hard stop the app before you flick the switch) as the lap counting is more simple. Let us know how you get on.

 

It would be really helpful to know the precise model of Samsung device you are using and whether we need to consider any compatibility issues.

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